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June 19, 2017

American Public Garden Association Conference 2017

From June 19th-23rd join Sarah Hill and Dov Goldstein at the American Public Garden Association Conference 2017 in Hamilton & Niagara, Ontario. Sarah and Dov will be at booth #36, and would love to hear about what your park or garden is working on next! 

Beyond Beauty and Botanics: Crafting the Visitor Experience for the "Living Museum"

Wednesday June 21st, 1:45-2:45 pm in Albion A with:

  • Gerald Dielman, Project Director, Canada's Diversity Gardens, Assiniboine Park;
  • Sarah Hill, Senior Consultant, Lord Cultural Resources;
  • Dov Goldstein, Principal Consultant, Lord Cultural Resources.


Public gardens are more than simply a collection of plants, displayed for public enjoyment. Public gardens should consider themselves part of the wider cultural sector and must be cognizant of their societal role in the 21st century. When planning strategically for the future, public gardens must become more visitor-centric and understand the importance of a central narrative in creating the visitor experience. This construct provides the structure on which to build decisions around interpretation, education, programming, and supporting the garden in reaching its greatest potential. Led by Gerald Dieleman and Dov Goldstein of Lord Cultural Resources, this presentation will use Canada’s Diversity Gardens as a case study to illustrate how gardens can develop their own cohesive visitor experience. 

 More information


Dov Goldstein

Dov Goldstein is a Principal Consultant at Lord Cultural Resources, the largest cultural planning practice of its kind in the world. With over 18 years of experience in cultural, interpretive and strategic planning, Dov has led and managed some of the firm’s largest and most complex projects in Canada, the US and around the globe.

Dov works in both management consulting and exhibition  development with particular specialization in master planning, strategic planning, interpretive planning and project management.  In his 8 years with Lord, Dov has worked with a diverse roster of clients including museums, public libraries, public gardens, private companies and municipal, provincial and federal governments. Recent projects include the National Holocaust Monument in Ottawa, Jewish Museum of Canada in Toronto and Canada’s Diversity Gardens in Winnipeg.

Sarah Hill

Sarah Hill is a Senior Consultant within the Management Consulting team at Lord Cultural Resources. Sarah’s core competancies include strategic development, financial and market assessments, audience development and visitor forecasting, activity planning, options appraisals, feasibility studies, business planning and evaluation, and public consultation. Sarah’s recent project experience includes a ‘best use’ study for Spadina Museum, developing and implementing the consultation and engagement plan for the Edwards Gardens and Toronto Botanical Gardens Master Plan and Managmement Plan, an Arts and Culture Master Plan for Downtown Lake Worth, FL, and developing a programming framework for The Bentway.