Tools
Whether your challenges involve day-to-day operations, or ambitious, transformative goals, we have tools to help you. From infographics and tip sheets to in-depth multimedia resources, these tools can:
- Transform museum learning at your institution.
- Activate your organization’s “soft power.”
- Offer practical solutions for even highly creative, non-traditional museum experiences.
- So much more.
Explore our tools by topic or by type to find what you need. Something specific you have in mind that is not here? Let us know by sending us an email at info@lord.ca.

This summer, Isaac Butler published an essay in The New York Times entitled “American Theater Is Imploding Before Our Eyes.” The publication sparked a lot of conversations among everyone in and near the performing arts. While there was general agreement with that diagnosis, there was far less consensus about the underlying cause and even less agreement about the best course of treatment. Please join Isaac, along with Nataki Garret (One Nation / One Project and Stephanie Ybarra (Mellon Foundation), for a wide-ranging, online conversation about the state of our field, how we got here, and where we might go next. The conversation will be moderated by Jamie Bennett (Lord Cultural Resources).
Watch Webinar
Arts and culture play a tremendous part in Smart Growth America’s mission. Joy’s keynote discusses what practitioners have been taught on the role of arts and culture in cities and explores the following questions: Who is involved? Who is this for? Who gets to decide? How do we as practitioners/how have we democratized these processes in a certain way?
Watch Video
Lord Cultural Resources is pleased to announce the release of its latest publication, the Manual of Museum Exhibitions 3rd Edition. To celebrate with us, we are hosted a webinar on the latest trends in museum exhibitions. During the hour-long webinar, we talked with the book’s editor, Maria Piacente, followed by a panel discussion with museum and cultural expert contributors.
WATCH VIDEOThis is a recording of the first session of the Creative Communities Commons (CCC) series at the School of Cities.
Gail Lord has developed a concept for an “Aware-house,” not a ware house, but an Aware-house as a place to put memorials and other works that have been removed from public squares. It is neither shrine nor graveyard, but a site of truth, reconciliation, and collective recovery where activists, artists, curators, historians, political scientists, psychologists, sociologists, and the public can come together.
View Resource
In this special, two-part episode, learn about Marcy Grossman’s public service career spanning 27 years -- up to her appointment as Canadian Ambassador to the United Arab Emirates (UAE). Yvonne speaks to Marcy about her experience as a Jewish woman working in a predominantly Arab country that’s just celebrated it’s 50th anniversary, the UAE’s achievements in economic growth, innovation, and the role of women in society. Marcy also speaks to the importance of Expo Dubai 2021 and Canada’s representation at the Expo among 191 participating countries. Finally, get insights on how the Canadian pavilion was used locally, on the ground, to showcase Canadian culture.
Watch Video
On this episode Kathleen Brown, Vice President, Lord Cultural Resources speaks to Mary Kershaw about growing up visiting museums and embarking on a major strategic planning process at the height of the pandemic. Mary explains how the pandemic spurred ideas around the Museum and its future, as well as why strategic planning is important as the Museum looks ahead to its upcoming centennial.
Watch Video
Gail Lord speaks to John G. Hampton, Executive Director & CEO MacKenzie Art Gallery, about the challenges faced by museum executives during an era of great change, as well as the reconciliation, decolonisation, and Indigenization of institutions. John also discusses Radical Stitch, the most significant exhibition of contemporary Indigenous bead work ever presented in North America.
Watch Video
On this episode Yvonne Tang, Director, Visitor Experience, Lord Cultural Resources, talks to Liwy about the newly opened Museo Miraflores, its transformation and the ins and outs of implementation. Learn about Mayan culture and why Museo Miraflores is located on what was the southern end of the ancient Maya city of Kaminaljuyú. Liwy talks about how visitors are experiencing the new Museum and some of its most popular exhibits.
Watch Video
In this episode, Kathleen Brown, Vice President, Lord Cultural Resources speaks to Corey Madden about her journey to the Monterey Museum of Art, the City of Monterey, its unique features, community, and its cultural scene. Learn more about how this identity has helped develop the vision for the reimagined Monterey Museum of Art and how this will shift the museum’s historical operations.
Watch Video
On this episode Joy Bailey-Bryant talks to The Center for Black Excellence and Culture’s founder Rev. Dr. Alex Gee about the Center’s mission to enhance Black pride in Black achievement, innovation, and excellence, and facilitate the sharing of the Black experience through culture.
Watch Video
In this episode, Director, Lord Cultural Resources Javier Jimenez talks to Dr. Gus Casely-Hayford, Director of V&A East about his journey to culture and his belief that it is a mechanism to connect people, cultures, and time. Learn about how COVID and the Black Lives Matter movement have transformed the nature of the arts and uniquely impacted the V&A, and Gus’s own efforts to connect to new audiences, new voices.
Watch video
Eve Moros Ortega, Director, Lord Cultural Resources, interviews Kitt Potter, the new Arts and Cultural Affairs Director for the City of Kingston, NY. Kitt has been charged with implementing the newly approved Kingston Arts and Culture Master Plan. Find out more what this cultural plan sets out, what it means for Kingston, and why investment in the arts is important.
Watch video
Lord's U.S. President Joy Bailey-Bryant talks with Marc H. Morial, President and Chief Executive Officer, National Urban League about the League's origins, how the concept of the Urban Civil Rights Museum evolved, and what makes it unique. Find out more about its new home, the Urban League Empowerment Center – one of the most significant economic development projects in Harlem.
Watch video
Museums, like all organizations, are grappling with the need to be more inclusive, diverse, equitable, and accessible. Because museums are caretakers of cultural history and among society’s most trusted institutions, the moral imperative to live IDEA values is even more urgent. Read this document to learn the key takeaways from a panel discussion on IDEA at the 2022 AAM Annual Meeting & MuseumExpo, moderated by Eve Moros Ortega, Director, Lord Cultural Resources.
Download the PDF
Technology allows arts organizations to tell stories better, share knowledge, understand audiences, and increase operational efficiency. To harness the possibilities of technology, organizations need to understand their own internal capabilities, incorporate digital assessment into their strategic vision, and plan for future digital opportunities. Now more than ever, it is critical that arts organizations adopt digital tools and technologies to improve their operations, engage audiences, and innovate new ways of artistic presentation.
View Resource
The inaugural Museums/Musées Canada Summit took place in Kitchener from April 3-6, 2022. Gail Lord, President and Co-Founder, Lord Cultural Resources spoke at the summit on "The New Context for Revisiting History Museums." Read her presentation to learn more about the challenges history museums are facing today and some ideas for shaping a path forward.
Read presentation
In this podcast you'll hear discussions with Prof. Dimitrios Pandermalis, President, Acropolis Museum on the Parthenon Marbles, what museums should be, and what can they offer the public, the history of the Marbles with Paul Denis, Assistant Curator, Greek and Roman Galleries, Royal Ontario Museum, and this:
Under increasing pressure to right past wrongs and repatriate the cultural objects they house, museums potentially find themselves on the cusp of a great letting go – not only of artifacts, but of old roles. What then? A Q&A with Gail Lord considers unlocking a way forward, even as museums consider unlocking their vaults.

Lord Cultural Resources was proud to be part of the virtual conference organized by the Centre of International Modern Art (CIMA), Kolkata, and Ashoka University: Imaginations: Rural, Urban, Global. Gail Lord was a participant in the featured panel discussion "Contemporary Role of Museums and Universities in the 21st Century."
View Resource
The Cultural Welfare panel took place on Dec 3, 2021 as part of AISC2021 (the Annual Symposium of the Italian Association for Canadian Studies hosted by the University of Bologna, in collaboration with academic and cultural partners in Italy and Canada). Special guests were: President Emerita of OCAD University, Sara Diamond; distinguished University of Toronto scholar and urban cultural-policy expert Daniel Silver; Director, "Master in Digital Marketing and Communication” program, University of Bologna Business School, Roberto Grandi; and, art critic, curator, and expert in public art, Fabiola Naldi. Hosted by Paolo Granata (University of Toronto) and Martin Stiglio (ARCHI).
Watch Video
In this episode, Veronica Gonzales, Thought Leader, Lord Cultural Resources, sits down with Tracy M. Colunga, Chief Innovation Officer at the City of Long Beach to speak about the development of the Latino Cultural Center. Tracy rose from officer to manager to Chief Innovation Officer through her 15-year tenure at the City of Long Beach. She has led the City's Office of Civic Innovation since 2017/2018. Her career and passion for the Latino Cultural Center project are informed by her background: granddaughter of migrant farmworkers and daughter to a mother who worked a blue-collar job.
Watch Video
This week's exciting conversation features Monica Sylvain, Ph.D., DEI Thought Leader here at Lord, along with Daniel Hammer, President and CEO of The Historic New Orleans Collection (THNOC). Learn about how Daniel Hammer and Lord developed a strategic plan for THNOC in the middle of the COVID-19 pandemic.
Watch video
In this episode, Lord's Principal Consultant Lisa Wright speaks with Gerald Dieleman, Senior Director - Horticulture at the Assiniboine Park Conservancy. As senior director, Dieleman does project planning and coordination for implementation of the Public Garden and oversees horticulture- and landscape-related capital projects.
Watch video
Lord's Vice President Brad King dives into a lively conversation with Rashida Phillips, Executive Director of the American Jazz Museum. Rashida Phillips began her work as Executive Director in January 2020. In her About Me statement on the American Jazz Museum website, Phillips notes, “I believe all the roads of my life’s journey have led me to the American Jazz Museum.”
Watch video
The lively conversation continues between Lord's Director Sean Stanwick and Ma. Elizabeth "Marilies” Gustilo, Senior Director of Arts and Culture at the Ayala Museum, Makati, Philippines.
Watch Video
In this episode, find Lord's Director Sean Stanwick in insightful conversation with Ma. Elizabeth "Marilies” Gustilo, Senior Director of Arts and Culture at the Ayala Museum, Makati, Philippines.
Watch video
In this episode, Lord's Senior Practice Leader Kathleen Brown speaks with Jason Cryan and Sarah George, Executive Director and Chief Philanthropy Officer respectively of the Natural History Museum of Utah. As Executive Director, Jason Cryan helps shape the vision for the Museum and advocates for a highly skilled, creative, and dedicated staff.
Watch Video
Join Lord's Vice President Brad King in conversation with Steve Cheasley, Board member of Exporail (The Canadian Railway Museum/Le musée ferroviaire canadien), and President of The CRHA Foundation. Exporail’s mission is to develop, preserve, and showcase a collection of Canadian railway heritage objects and allow the public to live the railway experience in person.
Watch video
In this episode, Lord's Senior Practice Leader Javier Jiménez Fígares hosts a discussion with Pepe Serra Villalba, Director of the Museu Nacional d'Art de Catalunya (MNAC), Barcelona.
Watch video
As part of the Bihar Museum Biennale 2021, this panel's discussions addressed the following: How are the museums of the day increasingly becoming platforms of dialogue and representation? To what extent are engagement-driven programs, workshops, and seminars helping museums open up lively conversations of relevance? Are we seeing an evolution of museum cultures towards becoming democratic platforms, and how?
Watch recording
Join Gail Lord as she reflects on the origins of Lord Cultural Resources and the role of modern museums today, in Part 2 of an interview hosted by Level5 Strategy, a leading strategy and transformation consulting firm based in Toronto.
Read the Interview - Part Two
Join Gail Lord as she reflects on the origins of Lord Cultural Resources and the role of modern museums today, in Part 1 of an interview hosted by Level5 Strategy, a leading strategy and transformation consulting firm based in Toronto.
Read the Interview - Part One
In this episode, Lord's Director Javier Jiménez Fígares speaks with María Lucia Alemán, Executive Director of MAC Panama (El Museo de Arte Contemporáneo/The Museum of Contemporary Art), Panama City.
watch video
Join Lord's Senior Consultant Eve Moros Ortega as she speaks with Susan Edwards, Executive Director and CEO of the Frist Art Museum, Nashville.
Watch video
In this episode, Lord's Senior Practice Leader Dov Goldstein interviews Kimberly Viney, Senior Director at the Niagara Parks Commission.
Watch video
In this episode, Lord's Principal Consultant Lisa Wright joins in conversation with Tim Johnson, Indigenous Advisor: Museums, Heritage, Legacy.
Watch Video