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Visitor Experience

“By placing experience at the centre of what we do, we help our clients share stories, grow community pride, and lead change in the world.”

How We Work

  • Proven – A depth of international experience and a demonstrated, transparent process
  • Flexible – Adaptable to meet specific needs and changing circumstances
  • Integrated – An interdisciplinary and comprehensive approach to meaning-making
  • Collaborative – Working together to develop and realize your vision
  • Inclusive – Welcoming of voices that have been historically marginalized in cultural spaces, growing connections, and sharing expertise
  • Imaginative – Making meaningful connections with audiences through creative storytelling and experience-making 

What We Do

  • Exhibition Planning, Development and Management
  • Heritage and Commemoration Interpretive Planning
  • Visitor Experience Strategies and Plans
  • Visitor Experience Evaluation and Assessment
  • Community and Stakeholder Engagement and Consultation
  • Event Planning, Development and Management
  • Program Strategies
  • Partnership Strategies
  • Digital Strategies
  • Informing Master Planning, Strategic Planning, and Facilities Planning services
  • “This was such a cool place to visit. I loved the ice cave exhibit. They brought the snow in from a glacier to make the cave. All of the exhibits were very hands-on and informative. ”
    Megan L, Trip Advisor, January 2, 2022
  • “The old UM Natural History museum was dark, dusty and dated. After years of planning, the museum was completely rebuilt and brought up to date. Many interactive displays for younger visitors. A new planetarium. Everything is logically displayed now. Definitely worth a visit.”
    Jermil, November 6, Trip Advisor, 2019
  • “Been to the Met. Been to many Smithsonian museums. Been to a lot of museums over the years. This place is superlative. It is up there with all the previously mentioned museums. Presentation and layout are great. This is first class all the way.”
    F4981JCmichaels, Trip Advisor, November 4, 2021
  • “What an excellent museum! As out-of-state visitors, we found the exhibits, especially the videos, to be really enlightening. The displays are beautifully curated and contain very interesting artifacts. The museum building is lovely and well-maintained.”
    _SLH138_, Trip Advisor, August 1, 2021

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